Refund policy

Last updated: April 2026

Every HMS product is made to order through our print-on-demand partner, Printful. Because each item is produced specifically for you, we are unable to accept returns or exchanges for change-of-mind purchases.

Damaged or defective items

If your order arrives damaged, misprinted, or defective, we've got you. Please contact us at hello@havemore.space within 30 days of delivery with a photo of the issue and your order number. We will arrange a replacement or refund at no cost to you.

Wrong size or color ordered

Because items are made to order, we cannot accept returns due to sizing or ordering errors. We encourage you to review our size guides carefully before purchasing. If you have questions before placing an order, reach out to us at hello@havemore.space — we're happy to help.

Lost packages

If your tracking shows delivered but you haven't received your order, please contact us within 30 days of the estimated delivery date. We'll work with you to figure out next steps.

Questions?

Email us at hello@havemore.space or reach out through the contact form on our site. We'll always do our best to make things right.